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Aloha Guest Manager Reservations
The Aloha Guest Manager allows you to improve
your guest experience by seating your guests quickly and
efficiently and quote accurate wait times. It offers
reservation management, waitlist management, table
management and guest tracking that is synchronized in
one tightly integrated solution.
Features
Management Of Guest Data When Booking Reservations.
Capture guest preferences and past visits for real-time use and
historical reporting.
Multiple Reservation Books.
Create reservation books by day of week and for specific dates,
enabling you to manage your inventory for specific events.
Management Of Walk-In And Call-Ahead Guests.
Flag waitlist guests as either Walk-in or Call-ahead. Call-ahead
guests are color coded until they arrive and are checked in.
Call-ahead and reservations can be accepted remotely in the back
office.
Accurate Wait Quotes.
Accurate wait times are calculated by determining the best table
match per waiting party based on expected table turn time, party
size and guest requests.
Suggested & Preferred Seating.
Automate table selection to maximize seating efficiency and
server rotation.
Integrated Paging And Handheld.
Initiate paging a guest to a third party paging system from
within Guest Manager. Remotely update table status via
GuestCall Restaurant Paging System.
Enhance Guest Experience
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Provide accurate wait quotes to reduce the risk of
frustrated guests
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Capture and respond to guest requests and preferences
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Flag guests with attributes clearly visible on the
waitlist and floor view
Enable Operational Analysis
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Pinpoint problem areas in the seating cycle
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Identify repeat and VIP guests to provide personalized
service
Increase Seat Utilization and Seat More Guests
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Match party size to table size maximizing your seating
efficiency and
reducing the number of empty seats in your restaurant
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Know when tables become available and avoid seating
small parties at
large tables
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Real-time remote updates allow you to reduce the amount
of time tables
are empty
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Reduce customer walk-outs with accurate wait quotes
Increase Host Productivity
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Remove guesswork when quoting wait times
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Ensure compliance with requests when eating guests
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Automate server rotation when seating
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Reduce call times for reservations and increase
reservation capabilities
Abacus. You can count on us.
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