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Aloha Guest Manager Table
Management
Aloha Guest Manager provides a memorable guest experience
that will set you
apart from
your competition and keep your customers
coming back. Aloha Guest Manager
intelligently tracks table status, reduces the
time tables that are left unseated, maximizes seating
efficiency and captures key guest information to help
you provide personalized service.
Features
Real-Time Table Status.
Customizable, intuitive floor plan display to monitor table
status
and seat guests. Check tender status is updated real-time
based on POS activity. This allows the host staff to better
identify tables close to each other that will become available
at approximately the same time.
Multiple Floor Plans.
Separate the floor view into multiple rooms or zones. Create
unique date-assigned floor plans to support special events.
Station & Server Management.
Create stations on the fly or from pre-defined station
templates. Assign servers to stations and manage opening and
closing stations.
Large Party Management.
Automated table joining for large parties when the party size
exceeds max seats for the selected table. Pre-assign large
parties to multiple tables.
Real-Time Dashboard.
On-screen dashboard updated with real-time statistics on waiting
and seated parties.
Integrated Paging And Handheld.
Initiate paging a guest to a third party paging system from
within Guest Manager. Remotely update table status via
TableScout handheld device.
Enhance Guest Experience
»
Provide accurate wait quotes to reduce the risk of
frustrated guests
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Capture and respond to guest requests and preferences
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Flag guests with attributes clearly visible on the
waitlist and floor view
Enable Operational Analysis
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Pinpoint problem areas in the seating cycle
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Identify repeat and VIP guests to provide personalized
service
Increase Seat Utilization and Seat More Guests
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Match party size to table size maximizing your seating
efficiency and reducing the number
of empty seats in your restaurant
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Know when tables become available and avoid seating
small parties at large tables
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Real-time remote updates allow you to reduce the amount
of time tables are empty
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Reduce customer walk-outs with accurate wait quotes
Increase Host Productivity
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Remove guesswork when quoting wait times
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Ensure compliance with requests when eating guests
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Automate server rotation when seating
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Reduce call times for reservations and increase
reservation capabilities
Abacus. You can count on us.
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