Command Center

The Command Center, formerly the Radiant Deployment Framework (RDF), is a dynamic support tool that offers enhanced Payment Card Industry (PCI) security and simplicity to the Aloha support process.

With Command Center, you have an enterprise-level dashboard view of the servers and terminals for every site you support. You can quickly check the health of multiple computers, perform queries, transfer files, receive alerts, and much more, all without the need to take control of any computer at the store. This means customers are left to run their business with minimal interruption from support staff.

Compare Command Center
Only Command Center offers the full range of business security tools required to protect your business. For example, unlike other competitor’s tools, there is no open in-bound connection which would compromise security.

Aloha Command Center is PCI compliant by design. The following comparison clearly shows the advantages of Aloha Command Center over the competition.

*Requires third party.

Auditing and Alerts
Auditing is important but the alerts are the key: they allow you to manage your sites proactively (both from an operations and security standpoint), keeping you more in touch with your sites and issues that need to be resolved.

Features
»  Terminal Imaging allows an original set of images to be created from each terminal.
    Terminals can then be restored using these images to fix issues and minimize unneeded
    hardware replacements.
»  Centralized user management with unique user access to your sites.
»  Ability to access audit reports.
»  Outbound and encrypted communication on firewall-friendly ports.
»  Receive alerts to issues at your site AND know immediately if someone is putting your site
    at risk.
»  Monitor information at multiple sites, to stay on top of potential hardware and software
    concerns before they become an issue at a store. This keeps your customers focused on
    their customers.
»  Offer the strictest remote connection security through ‘multi-factor authentication.’
»  Stay abreast of possible compliancy violations and security weaknesses at a store, through
    the use of automated, dashboard alerts.
»  Provide automatic updates of Configuration Center, to ensure each site is on the current
    version with no manual intervention required.

New Alerts
»  Full Credit Card Numbers are Being Printed in EDC Reports
»  Remote Desktop is enabled
»  VNC May Not Be Secure
»  Credit/Debit Card Expiration Dates are Printing on Guest Check
»  Aloha Takeout Service is not Running

Deploy Manager
Rolling out new software and upgrading existing software is a breeze when you use Deploy Manager. Deploy Manager provides a way to easily and efficiently oversee the rollout process. It handles scheduling, execution of pre- and post-installation applications, and system reboots, as well as allowing you to monitor the deployment process on a daily basis.

With the help of the Deploy Manager, you can:

»  Remotely upgrade the POS using proven automated versions of Aloha Update. Customers
    will benefit from the latest enhancements and feel confident they have access to the latest
    PCI (Payment Card Industry) security features. Remote deployments also minimize the
    effort and costs normally associated with POS upgrades.

»  Conveniently deploy executable files that can be run silently using the same scheduling and
    rollout process.

»  Easily install or upgrade the highly valuable Aloha Takeout application, now available for
    general release.

Abacus. You can count on us.

What They're Saying About Aloha

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  Command Center Brochure

  Command Center PCI Brochure

  Aloha Command Center PCI Compliance

 Command Center v3.2 Highlighted Features

  Command Center v3.1 Highlighted Features

  Command Center v3.0 Highlighted Features

  Command Center Getting Started

  Command Center Technical Overview