Information Technology Services

At Abacus, we believe that the technology we offer to the restaurant industry is second to none. However, we also believe it can be overwhelming to business owners at times. Our services are designed to assist the restaurateur in making more money with the systems they have in place today and to identify what technologies may assist them in the future. We understand that no one person can be an expert in all the areas that technology encompasses. We have also seen business owners depend on their IT departments or experts who understands technology for the answers. But the understanding of technology does not make someone operationally excellent, a marketing guru, a manager that can utilize data to manage a P&L or a loss prevention expert.

We Understand Restaurant Challenges
Abacus offers a wide variety of support options under the umbrella of its Customer Solutions Group. From walking you step-by-step through a simple operational procedure to replacing a damaged terminal and everything in-between, the Abacus Customer Solution Group is always there and available to you to ensure your continued successful business operation.

We'll Train You or We'll Do It For You
Not everyone has the time or money or skills to create and manage the tools you need for success, so we'll build those tools and show you how to use them. You can then decide to manage on your own or have us manage for you.

Our IT services are designed for those who do not have an IT department or person or do not have the understanding of the IT infrastructure that their POS system, Back Office system, and Above House reporting were designed around. In addition, it is to assist in compliance and network connectivity:
   »  PCI DSS checklist
   »  Firewalls/routers/sonic walls
   »  PCA/remote access
   »  Access levels for full card number (Aloha v.6.4 only)
   »  Professional network scanning
   »  Business Audits

Considerations

IT Services Choices

  PCI DSS Security
     The Payment Card Industry (PCI) Data Security Standard has been mandated by major
     credit card associations to ensure that merchants and service providers meet certain
     minimum standards of security when they store, process and transmit cardholder data.
     (Find out more about PCI DSS Security.)

  Virus Eradication
     Abacus can eradicate viruses and malware that infect computer systems. Once destroyed,
     Abacus can institute technologies that ensure the system remains free of infection.

  Firewall Protection
     Prevent unauthorized access to or from your private network. Firewalls can be implemented
     in both hardware and software, or a combination of both. All data entering or leaving
     the intranet pass through the firewall, which examines each message and blocks those
     that do not meet the specified security criteria.

Abacus. You can count on us.