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Support Monitoring
Considerations
As you choose what options fit your operational needs, the
following are several important possibilities to consider in
making
your Support Monitoring decisions.
How do you currently manage who has access to your site?
How do you ensure that your systems are operating on the most
current version of software?
How do you monitor information about the systems running at your
site?
How do you notify your current provider that there is an issue
at your site?
How do you track the history of actions taken on the systems at
your site?
Do you know the specific individuals who are accessing your site
systems?
Does your current provider have to take control of your
manager's workstation when working to resolve issues at the
site?
How does your current provider establish remote support
connections
Back to Support
Monitoring
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