Catering and Event Management

ReServe Interactive is the only software program with Event Lifecycle Technology™, a process-driven design that automatically prompts for information required at each stage in an event’s lifecycle.

This assistive design guarantees that ReServe Interactive is easier to learn, more efficient to use and the data gathered is always accurate and complete.

Features

Automated Event Book — manages unlimited sites and locations, prevents double bookings, displays availability, maintains wait lists, copies repeat events.

Calendar for Off Premise Events — presents the schedule of booked events, maintains a list of preferred locations with directions and details, copies repeat events.

Contact Management — maintains a comprehensive customer database including visit and spending history, documents telephone conversations, tracks correspondence and e-mail messages, manages leads and automatic tracers for follow up actions when prospecting.

Automatic Tracers — presents daily “to-do” lists, enables proactive customer service. Fully automated, so nothing gets forgotten.

Point & Click Food & Beverage Menus — creates Event Orders and proposals in seconds.

Setup & Service Wizards — enables fast and easy input of requirements for setting up and servicing an event, manages equipment inventory, and creates packing lists.

Event Change Auditing — automatically tracks and reports changes to an event and prints revised Event Orders.

Professional Contracts, Event Orders, Invoices and Other Documents — created in seconds, eliminates redundant administrative tasks and needless typing.

Fully Integrated E-mail Capability — sends messages with automatically generated attachments.

Custom Correspondence With Logos — offers unmatched flexibility to create personalized letters that automatically insert desired contact and event fields.

Robust Financial Management — produces forecasts, invoices, aging reports, payment summaries, cost reports, and detailed sales and lost business analyses.

Security Control — limits access to features on a per-user basis.

Marketing Tools — tracks referrals and implements direct mail and e-mail promotional campaigns.