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Customer Services
Whether a restaurateur operates one location or one
hundred, he is faced today with the same decisions and
challenges to his
business. Point of sale vendors have responded with
increasingly sophisticated systems that meet these needs.
Operators are now able to interface their system to
“best of breed” applications, such as finance and
accounting, to extend their business solution.
However, with point of sale systems evolving from simple cash
handling devices to robust profit and loss management tools, forward-thinking companies
such as Aloha have begun to integrate all the functions and
services previously interfaced directly into the point of sale
system.
To better support our customers, Abacus has broken its services down into
the following functional groups:

Abacus offers complete technology solutions for automating
restaurant operations, measuring performance, managing for
better results, and marketing to customers. With Aloha, Abacus
provides restaurant operators of all sizes the best technology available and single point of
accountability for their long term satisfaction.
Operations Services
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Provide increased speed-of-service
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Increase order accuracy
»
Improve the guest experience
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Maintain effective controls
»
Enable the highest productivity
Back Office
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Enable efficient analysis
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Improve visibility of issues
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Optimize inventory costs
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Reduce labor costs
»
Integrate to corporate systems
Management
»
Resolve support cases faster
»
Reduce support costs
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Reduce compliance risks
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Control compliance costs
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Gain solution benefits faster
Marketing
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Offer stored value cards
»
Stimulate repeat business
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Promote higher margin items
»
Gather customer intelligence
»
Engage customers online
Loss Prevention
»
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Information Technology
»
Network management
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Abacus. You can count on us. |