Business Audit
Customer Solutions Group
Data Security
Features
eAlerts
Maintenance Plug-ins

Professional Services
Success Stories
Support Monitoring
Testimonials
Tips and Tricks
Technical Support
Wiring Requirements

Home

Customer Services

Whether a restaurateur operates one location or one hundred, he is faced today with the same decisions and challenges to his business. Point of sale vendors have responded with increasingly sophisticated systems that meet these needs. Operators are now able to interface their system to “best of breed” applications, such as finance and accounting, to extend their business solution.

However, with point of sale systems evolving from simple cash handling devices to robust profit and loss management tools, forward-thinking companies such as Aloha have begun to integrate all the functions and services previously interfaced directly into the point of sale system.

To better support our customers, Abacus has broken its services down into the following functional groups:

Abacus offers complete technology solutions for automating restaurant operations, measuring performance, managing for better results, and marketing to customers. With Aloha, Abacus provides restaurant operators of all sizes the best technology available and single point of accountability for their long term satisfaction.

Operations Services
» Provide increased speed-of-service
» Increase order accuracy
» Improve the guest experience
» Maintain effective controls
» Enable the highest productivity

Back Office
» Enable efficient analysis
» Improve visibility of issues
» Optimize inventory costs
» Reduce labor costs
» Integrate to corporate systems

Management
» Resolve support cases faster
» Reduce support costs
» Reduce compliance risks
» Control compliance costs
» Gain solution benefits faster

Marketing
» Offer stored value cards
» Stimulate repeat business
» Promote higher margin items
» Gather customer intelligence
» Engage customers online

Loss Prevention
»
»
Information Technology
» Network management
»

 

Abacus. You can count on us.

  What They're Saying About Abacus Customer Service

Kevin Kinney
Crispers

"Abacus leads the way in POS systems and support. Abacus has turned our world around and we look to them everyday for the tools and guidance we need to compete in the fast paced QSR/casual environment.”

See more testimonials

 

 

  Abacus Business Solutions >> 15301 Roosevelt Blvd., Suite 303 >> Clearwater, FL 33760 >> Tel: (727) 524-0177 >> Fax: (727) 524-0188