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The Card Acceptance Processing Network (CAPN) is a set of requirements mandated by American Express (Amex), to ensure processing Amex transactions according to their new security standards. If you are processing Amex charges through another processor, your system is already CAPN compliant; however, if you are processing direct (also known as split dial) to American Express for authorization, the deadline for complying with this requirement for Aloha customers is July 31, 2008.

Any transactions submitted directly to Amex for authorization after July 31, 2008 that do not conform to the CAPN format are subject to non-compliance, or 'downgrade,' fees, for which the merchant is responsible. To make it easier for you to comply with new card brand or processor requirements, such as CAPN, Radiant Systems introduced a 'version independent' Aloha EDC program with the release of Aloha EDC v6.4. EDC v6.4 requires you to upgrade your HASP key to Aloha POS v6.4, but you can run EDC v6.4 with Aloha POS v5.3.15 and later. Please make the necessary arrangements to upgrade all site keys prior to upgrading EDC.

Before you attempt any installations or upgrades to comply with CAPN requirements, you must contact American Express, and obtain authentication elements for your site. Each site must have a Submitter ID, and a unique user name and password, all of which must come directly from American Express. Contact your American Express representative for a copy of this request form.

While you are waiting to receive site authentication elements from American Express, you can accomplish the following, in preparation for the upgrade:

1. Install Microsoft® .Net Framework, v2.0 on the Aloha BOH file server.
2. Install Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) on the Aloha BOH file server. This file is available on the Aloha installation CD, v6.2 and later, as file name 'VCRedist_x86.exe,' and also on the Radiant FTP site.

3. Establish high-speed Internet service for EDC to use for authorization and settlement.

After satisfying all prerequisites listed above, you are ready to upgrade EDC to v6.4. Upon upgrade, the system is in the CAPN-compliant state, by default.

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