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Are You Ready for Valentine's Day?
Just a reminder, Valentines Day is February
14 and is right around the corner!
We know that
you're looking forward to the great events and revenue that
this special day brings. If you plan on running any types of specials that
would require our assistance with programming Aloha, WE'RE HERE FOR YOU!
Please be sure to call our Customer Solutions
Group at (727) 524-0177 and choose option 3, then choose 1
for point of sale or 2 for programming. We will handle calls in the
order in which we receive them. We encourage you to call in no later
than 12:00
Noon on Friday, February 13, 2009 so that we can be sure to accommodate your
needs.
Note: With a Call Center contract,
Abacus can answer your simple questions. However, for complex programming, Abacus
will bill our standard professional service rate of $115 per hour. Want a Call
Center contract? Contact our Inside Sales Team at (727) 524-0177, ext. 145.
Be sure to look for our next customer eAlert
reminding you once again that Abacus is here for
your programming needs.

Aloha
Feature: Split Dial, Split Settle
In an effort to make your P&L as strong as
possible, Abacus wants you to be aware of the Split Dial, Split Settle feature
in the Aloha system you have right now.
Abacus can dramatically reduce or completely eliminate the per transaction fee
normally charged by American Express.
»
Read the
entire article

Aloha Tips and Tricks: The Buffet Scam
The premise of the Buffet Scam is the same
check being used over and over throughout the shift on different guests. This
scam only works if the customer is paying cash. A very important part of this
scam is the ability to reprint guest checks.
»
Read the entire
article

Abacus
Reviews Customer Credit Programs
As you are aware from the news almost daily, America is in the midst of
difficult financial times. As a result—like many of you—Abacus is re-evaluating
its customer credit programs.
Abacus has always had customer credit programs in place; however in light of
the prevailing national financial conditions, the company is compelled to review
its current credit policies and make adjustments in those areas that formerly
have not been as closely monitored. Abacus is confident that this review will
not affect the majority of our customers and that our relationship with you, our
customer, will not change materially. Abacus wants to continue to support you
with the best customer service possible. However, if you have any questions
regarding your credit status with Abacus, please contact us at (727) 524-0177
and choose option 5 to speak to a representative in our Accounting Department.
Abacus. You can count on us.

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