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Inside The Potemkin Voucher
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The Series
The "Playing it off" Scam |
 Extra!
Extra! Read All About It!This scam involves promotional coupons being used for free money to servers – when an owner decides to get coupons, the wait staff takes a lot for themselves. The wait staff may clip as many coupons from publications as possible and keep with him/her during their shift. After the customer has paid their check, the waiter applies the coupon to a check with the appropriate item. This leaves the waiter with the cash incentive intended for the customer and makes the owner/manager think that a lot of people are taking advantage of his promotional coupons. This also works with Gift Certificates. Recommended Aloha System Process: Enterprise.com allows for an audit report that tracks promos applied to checks by employees. Restrict discounts to manager approval. Enterprise.com also allows for an alert to be created notifying the owner that a predefined threshold has been reached of promos being applied to checks. eCard provides reports on eCard activity by the same employee. eCard also protects the restaurant by allowing the manager to define the amount of times a card can be used on the front of house without manager approval. (This occurs before the employee even gets caught on the reports or by the alerts.) The Potemkin Voucher Recommended Aloha System Process: Aloha keeps a record of transactions by employee. When an employee finalizes a sale and closes that check, they are responsible for that credit card voucher at the end of the shift during the checkout process. Aloha can also activate payment reconciliation where employees have to verify every credit card voucher they received by entering them during the checkout process. If they don’t match the Aloha reports for that employee, a manager is notified before the employee can clock out. Excerpted from "How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters" by Peter Francis & R. Chip Deglinkta. © 2003 Promethian Books
Abacus Video Surveillance is exciting because it allows video to be captured side-by-side with Aloha transactions. Abacus offers an integrated POS and video solution that joins digital recording with the capturing and data mining of POS transactions. The search tool combines fast and easy search of archived video with the POS operation; each transaction and the accompanying video appear on the same screen. Using up to 36 cameras, data can be scrutinized on up to 60 different items, such as date, time, server, transaction type and amount. Suspicious transactions can be identified for alerts. The system is ideal for franchise operators because numerous locations can be monitored in real-time from any Internet connection. >> Works Alone
or with Aloha. See specific video events alone or side-by-side
with Aloha
Aloha Makes it Easy
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Video Surveillance
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If you have a question or comment about Aloha Tips and Tricks,please contact Abacus at info@abacuspos.com. |