Houston…We
Have A Problem
The premise of this scam
is that the POS system goes down and checks must be written by hand.Recommended Aloha
system process:
Aloha Full Redundancy.
If one of the terminals goes down, all other terminals still function normally
with no problems. The levels of redundancy are endless protecting you even when
more than one terminal goes down.Radiant System's
Four-Hour Service Plan. With the four hour Radiant hardware service
plan, a newly refurbished terminal will be arriving at the client’s location
without extended exposure.
Putting Them On Ice
The premise of this scam is faking that the
credit card terminal is down or having problems in order to get the guest to pay
using cash.
Recommended Aloha system process:
If the restaurant is using high speed credit
card processing and it goes down, there should be a backup modem that it will
rollover to. Even if the internet goes down and there is no back up modem, Aloha
will go into spooling mode and provide offline credit card processing until the
connection is back up.The magnetic card readers on Radiant terminals
have a 1 million swipe life expectancy.
Excerpted from "How to Burn Down the House: The Infamous Waiter and Bartender's
Scam Bible by Two Bourbon Street Waiters" by Peter Francis & R. Chip Deglinkta.
© 2003 Promethian Books

Video Surveillance
Attacks Shrink
Shrink is a $27 billion retail headache that
is getting worse. With every dollar recovered from shrink, the bottom line
receives it as profit. Abacus Video Surveillance attacks shrink and improves
customer service by offering a combination of innovative solutions that reduce
shrink and improve customer service—all in one product.
Abacus Video Surveillance is exciting because it allows video
to be captured side-by-side with Aloha transactions. Abacus offers an integrated
POS and video solution that joins digital recording with the capturing and data
mining of POS transactions. The search tool combines fast and easy search of
archived video with the POS operation; each transaction and the accompanying
video appear on the same screen. Using up to 36 cameras, data can be scrutinized
on up to 60 different items, such as date, time, server, transaction type and
amount. Suspicious transactions can be identified for alerts. The system is
ideal for franchise operators because numerous locations can be monitored in
real-time from any Internet connection.
>> Works Alone
or with Aloha. See specific video events alone or side-by-side
with Aloha
transactions.
>>
Quick, easy searches on up to 60
items, such as voids, server name, date, time, or tender
type.
>>
View video in real time and store up to a month of video for
later viewing.
>>
View video at home or from any Internet connection
>>
No monthly fees

Aloha Makes it Easy
Whether it's fine dining or fast casual,
Aloha can help you increase sales, control operating costs and build customer
loyalty through innovative technology solutions including point of sale, back
office, enterprise reporting, gift cards, and loyalty programs. Abacus can
design a solution that's just right for you. Call us and get a free quote: (800)
665-9222 or visit us on the web at
www.abacuspos.com.

Stay In Touch With Us
From the
Aloha Point of Sale system and state-of-the-art Radiant hardware to our 24/7 Customer Solution Center, we’re your total solution
provider. Let us show you how we can save you money and give you peace of mind.
Just call (800)
665-9222 or visit us on the web at
www.abacuspos.com
Abacus. You can count on us.

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