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Inside The Finishing Touches
Video Surveillance Aloha Makes it Easy Stay In Touch With Us
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The Series
The "Playing it off" Scam |
 The
Package DealThis scam involves meal vouchers in a buffet type environment in hotels. Servers count all vouchers that they collected and access a voucher screen to enter in the correct amount of all the vouchers they have received (ex. $12.50). The server enters in $112.50 instead of the $12.50 and uses the excuse that it was a slip of their finger that entered the wrong number. Recommended Aloha system process: Aloha allows for payment reconciliation to be activated by job code at the end of each shift. Before that server can clock out, they have to verify that all of the forms of payment they received that day, match the total that Aloha has recorded in the Back of House. If these totals don’t match, then the system will prompt for a manager password before the employee can clock out. The Finishing Touches Recommended Aloha system process: Enterprise.com allows the auto gratuity to be tracked by tender type and an alert created for this line item. If this amount is beyond a pre-defined amount, it will notify the owner. Print an “additional tip” at the bottom of a check, if an auto grat has been applied. This will further alert the guest that it’s already been applied. Excerpted from "How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters" by Peter Francis & R. Chip Deglinkta. © 2003 Promethian Books
Abacus Video Surveillance is exciting because it allows video to be captured side-by-side with Aloha transactions. Abacus offers an integrated POS and video solution that joins digital recording with the capturing and data mining of POS transactions. The search tool combines fast and easy search of archived video with the POS operation; each transaction and the accompanying video appear on the same screen. Using up to 36 cameras, data can be scrutinized on up to 60 different items, such as date, time, server, transaction type and amount. Suspicious transactions can be identified for alerts. The system is ideal for franchise operators because numerous locations can be monitored in real-time from any Internet connection. >> Works Alone
or with Aloha. See specific video events alone or side-by-side
with Aloha
Aloha Makes it Easy
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Video Surveillance
Attacks Shrink
If you have a question or comment about Aloha Tips and Tricks,please contact Abacus at info@abacuspos.com. |