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Did You Know?
Dealer “Alt X” Login Removed for PCI-DSS Compliancy

Making More Money With Aloha
The Audit Report: Take Your Suspicious Activity "Pulse"

Aloha Tips and Tricks
The Verbal Totals Scam

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(727) 524-0177

Sales: ext. 2

Support: ext. 3

Supplies: ext. 4
 

On Friday, December 25, Abacus will begin removing the Aloha dealer
“Alt X” login for our customers on Command Center. These security measures are being taken to comply with PCI-DSS guidelines

Disabling Alt+X Access to Aloha is mandatory for PCI DSS Compliance. Beginning with Aloha POS v6.3, the Alt+X method of accessing Aloha QuickService, TableService, and EDC is no longer available.  To comply
with PCI DSS requirements for versions of Aloha older than v6.3, you must disable the Alt+X login method of access as this is also mandatory for compliance. You can disable this method of access for all prior versions of these products.

In preparation for Abacus removing the ALT X login, please be sure to configure appropriate back office security levels and users with strong passwords, as outlined in the CISP Best Practices Guide. Please contact your Abacus Business Systems representative at 727-524-0177 for further help.

For customers on Aloha versions 6.3 and higher, the dealer login has already been disabled. Please reference the following information regarding Aloha versions set to expire.
 

For more information, please contact Jason Leonard @ 727-524-0177, ext. 165.



Making More Money With Aloha
The Audit Report: Take Your Suspicious Activity "Pulse"

Think your Profit and Loss Statement is breathing a little harder than usual? Use your Audit Report to take its pulse.

The Audit Report provides detailed tracking of individual transactions that occur in the Front of House. For example, the Audit Report can indicate that a check was opened and items added and later the items were removed from the check.

Among other important functions, the Audit Report offers:
» The ability to filter or list any audit search by a specified check
    number, employee, or job code which makes locating
    discrepancies easier.
» Credit card information is masked, and only restaurant staff with the appropriate back office
    security level are able to see full credit card information. (Aloha Version 6.4 and higher.)
» You can now export to a comma separated value (CSV) file, to search, sort, and filter data with
    common programs, such as MS Excel. (Aloha Version 6.4 and higher.)
» The Audit report now contains petty cash transaction information. (Aloha Version 6.4 and higher.)

Think You're Too Busy to Review the Audit Report?
Think again. The Audit Report gives you an easy way to make sure you keep the money you make. For example, here are three simple items to start watching on your audit report:
» Cleared Items
» No Sales
» Delete Checkouts

If you are interested in Audit Report training or would like Abacus to provide services to review your audit report for suspicious activity, please contact your Abacus Representative or call our Customers Solutions Group to have a representative discuss your options with you. Call
(727) 524-0177, option 3.



Aloha Tips and Tricks to Build Stronger P&L's
The Verbal Totals Scam

In this scam the employee either walks right up or uses the register as a prop making it look like they are ringing items in and verbally gives the total to the customer without ringing in the order on the POS System.

Read entire article

Excerpted from "How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters" by Peter Francis & R. Chip Deglinkta. © 2003 Promethian Books.



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