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Did You Know?
PCI Compliance Still a Concern

Making More Money With Aloha
Aloha Mobile Payment: "Pay at the Table"

Aloha Tips and Tricks
Putting Them On Ice


Holiday Gift Card Reminder
The Holidays Will Be Here Before You Know It!

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Did You Know?
PCI Compliance Still a Concern


Can you trust the people working on your network?

Abacus continues to
see restaurateurs breached or lose money over PCI issues. Abacus is concerned because many of our customers do not realize that they have entrusted total control of their PCI liability, whether hardware, software, or network infrastructure, to the people working on their systems.

The Payment Card Industry (PCI) Data Security Standard was created by major credit card companies to safeguard customer information. It is the operator's responsibility to comply with the PCI laws. Keep in mind:
»  POS and Aloha are only one component of PCI compliancy—the network is a larger
    component.
»  Any time you have someone working on your system, you risk falling out of compliance.
    Make sure you trust the person and their competence because it's your exposure. They
    could cause you liabilities.

Don't Be A Victim!
There are three aspects of PCI compliancy:
»  Software version. Check to see if your software is up to date or about to expire. Here's why you should upgrade.
»  Settings within the software. Make your software work for you.
»  Infrastructure and security is easily the hardest part of PCI. Payment Card Industry Security
    Standards Council (PCI SSC) have a self evaluation checklist to follow.

For your convenience, Abacus has provided a Security Handbook for CISP Best Practices for point of sale operations.

Think it can't happen to you?
Dave & Buster's recently suffered an attack, as reported in PCWorld Business Center, in which three men were charged with hacking into the company's network and remotely installing "packet sniffer" software on point of sale servers at 11 locations throughout the U.S. They were able to log credit and payment card data as it was sent from the branch locations to corporate headquarters, netting them hundreds of thousands of dollars.

Telemarketing Scams
Abacus has learned that unscrupulous companies, posing as PCI experts, are contacting customers and attempting to convince them that they are not PCI compliant. These are merely telemarketers searching for a new way to bilk unsuspecting businesses. Many times, they ask for access to the network. Don't do it under any circumstances. Call Abacus first. We can check your network and alleviate your concerns.

Abacus Can Help
Abacus understands the many problems our customers face. We have products and services designed to create stronger P & L's. For your convenience, Abacus has placed the complete Cardholder Information Security Program (CISP) Best Practices on its website. While you're there, you can check out the PCI DSS Checklist to ensure your POS environment is up to specification. For complete ease of mind, Radiant offers Command Center, a PCI Compliant Remote Access Tool.

If you have any questions or concerns, please contact your Abacus Customer Care Call Center representative for a no obligation consultation at (727) 524-0177, extension 3.



Making More Money With Aloha
Aloha Mobile Payment: "Pay at the Table"

Today's restaurant operators face intense pressure to improve customer service levels and operational efficiency while meeting ever-increasing security requirements for card holder data. The answer? Table and curbside payment.

Aloha Mobile Payment is a fully integrated "pay at the table" solution that improves the customer experience, enhances efficiency, and increases card holder data security across key service points, including table, carside, and delivery.

Aloha Mobile Payment increases card data security because the credit card remains in the customer's sight throughout the entire transaction. Operators can leverage the consolidated batch reporting and consolidated sales reporting features of the Aloha POS to streamline back-office processes related to credit card transactions.



Aloha Tips and Tricks to Build Stronger P&L's
Putting Them On Ice

The premise of this scam is faking that the credit card terminal is down or having problems in order to get the guest to pay using cash.
Read entire article

Excerpted from "How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters" by Peter Francis & R. Chip Deglinkta. © 2003 Promethian Books.



Holiday Gift Card Reminder

The Holidays Will Be Here Before You Know It!

It isn’t too early to place your holiday gift card orders. Don’t get left out in the cold! Make sure you're stocked up before the Holiday Season starts!



Abacus. You can count on us.

   Abacus Business Solutions does not provide professional legal, accounting, or tax law advice. The above information is provided by Abacus for
   our customers as a courtesy only. If you require further advice regarding standard legal, accounting, and tax laws, please consult a professional
   with expertise in that particular area.

    If you have a question or comment about this eAlert,
    please contact Abacus at
info@abacuspos.com.