Inside
The Buffet Scam

Video Surveillance
Attacks Shrink

Aloha Makes it Easy

Stay In Touch With Us

Hot Links
TableService

QuickService

Video Surveillance

Radiant Systems

Aloha

Contact
(800) 665-9222

Sales: ext. 2

Support: ext. 3

Supplies: ext. 4

The Series
The Buffet Scam

Suggestive Stealing

and
The Scoundrels

Houston…We Have A Problem
and
Putting Them On Ice

Leftovers

Evil Incorporated

The Recycled Check Maneuver

The Verbal Totals Scam

The Handwritten Checks Scam

The "Playing it off" Scam

Friendly Delivery

The Private Reserve

The Pawn Game

Oops! Wrong Check!
and
Our Man In Amsterdam

Extra! Extra! Read All About It!
and
The Potemkin Voucher

The Package Deal
and
The Finishing Touches

The Wagonwheel

Houston…We Have A Problem
The premise of this scam is that the POS system goes down and checks must be written by hand.

Recommended Aloha system process:

Aloha Full Redundancy. If one of the terminals goes down, all other terminals still function normally with no problems. The levels of redundancy are endless protecting you even when more than one terminal goes down.

Radiant System's Four-Hour Service Plan. With the four hour Radiant hardware service plan, a newly refurbished terminal will be arriving at the client’s location without extended exposure.

Putting Them On Ice
The premise of this scam is faking that the credit card terminal is down or having problems in order to get the guest to pay using cash.

Recommended Aloha system process:

If the restaurant is using high speed credit card processing and it goes down, there should be a backup modem that it will rollover to. Even if the internet goes down and there is no back up modem, Aloha will go into spooling mode and provide offline credit card processing until the connection is back up.

Excerpted from "How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters" by Peter Francis & R. Chip Deglinkta. © 2003 Promethian Books

Video Surveillance Attacks Shrink
Shrink is a $27 billion retail headache that is getting worse. With every dollar recovered from shrink, the bottom line receives it as profit. Abacus Video Surveillance attacks shrink and improves customer service by offering a combination of innovative solutions that reduce shrink and improve customer service—all in one product.

Abacus Video Surveillance is exciting because it allows video to be captured side-by-side with Aloha transactions. Abacus offers an integrated POS and video solution that joins digital recording with the capturing and data mining of POS transactions. The search tool combines fast and easy search of archived video with the POS operation; each transaction and the accompanying video appear on the same screen. Using up to 36 cameras, data can be scrutinized on up to 60 different items, such as date, time, server, transaction type and amount. Suspicious transactions can be identified for alerts. The system is ideal for franchise operators because numerous locations can be monitored in real-time from any Internet connection.

>>  Works Alone or with Aloha. See specific video events alone or
      side-by-side with Aloha
      transactions.
>>  Quick, easy searches on up to 60 items, such as voids, server
      name, date, time, or tender type.
>>  View video in real time and store up to a month of video for later
      viewing.
>>  View video at home or from any Internet connection
>> 
No monthly fees

Aloha Makes it Easy
Whether it's fine dining or fast casual, Aloha can help you increase sales, control operating costs and build customer loyalty through innovative technology solutions including point of sale, back office, enterprise reporting, gift cards, and loyalty programs. Abacus can design a solution that's just right for you. Call us and get a free quote: (800) 665-9222 or visit us on the web at www.abacuspos.com.

Stay In Touch With Us
From the Aloha Point of Sale system and state-of-the-art Radiant hardware to our 24/7 Customer Solution Center, we’re your total solution provider. Let us show you how we can save you money and give you peace of mind. Just call (800) 665-9222 or visit us on the web at www.abacuspos.com

Abacus. You can count on us.

What They're Saying About Abacus

"For us, Abacus is not just another vendor, they're a valued strategic partner."

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    If you have a question or comment about Aloha Tips and Tricks,
    please contact Abacus at
info@abacuspos.com.