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The Series
The "Playing it off" Scam |
Oops!
Wrong Check! Recommended Aloha System Process: Aloha allows the reprint function of a check to be turned on and off by access level. Only give this functionality to managers and not servers. Aloha Manager offers an audit report that allows the owner to track the number of checks that have been re-printed and the number of checks that have been reopened by employee. Enterprise.com has an audit report that should allow managers to see how many checks were reprinted by each employee for a specified amount of time. Our Man In Amsterdam Recommended Aloha System Process: Enterprise.com offers a void report that can notify an owner of how many voids occurred and the monetary value of those voids. If the numbers get high like in this scam example, the owners know they have a problem. Enterprise.com also offers a void alert that produces the same information as above. Excerpted from "How to Burn Down the House: The Infamous Waiter and Bartender's Scam Bible by Two Bourbon Street Waiters" by Peter Francis & R. Chip Deglinkta. © 2003 Promethian Books
Video Surveillance
Attacks Shrink Abacus Video Surveillance is exciting because it allows video to be captured side-by-side with Aloha transactions. Abacus offers an integrated POS and video solution that joins digital recording with the capturing and data mining of POS transactions. The search tool combines fast and easy search of archived video with the POS operation; each transaction and the accompanying video appear on the same screen. Using up to 36 cameras, data can be scrutinized on up to 60 different items, such as date, time, server, transaction type and amount. Suspicious transactions can be identified for alerts. The system is ideal for franchise operators because numerous locations can be monitored in real-time from any Internet connection. >> Works Alone
or with Aloha. See specific video events alone or
Aloha Makes it Easy Stay In Touch With Us Abacus. You can count on us.
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What They're Saying About Abacus "For us, Abacus is not just another vendor, they're a valued strategic partner."
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This
scam involves hoodwinking guests into paying slightly higher yet similar checks
is a sure way to increase a waiter’s slice of the money pie and cover themselves
at the same time. Waiters look for ripe candidates that don’t glance at the
check at all. The waiter then produces a guest check that is closely similar to
the actual check, but is higher in total price.
Shrink is a $27 billion retail headache that
is getting worse. With every dollar recovered from shrink, the bottom line
receives it as profit. Abacus Video Surveillance attacks shrink and improves
customer service by offering a combination of innovative solutions that reduce
shrink and improve customer service—all in one product.
If you have a question or comment about Aloha Tips and Tricks,please contact Abacus at info@abacuspos.com. |