|
Checkers Orders From Abacus’ Support Menu
(Tampa,
FL—December 1, 2002) Checkers Drive-In Restaurants, Inc. and
Abacus Business Solutions announced today the selection of
Abacus from a wide field of vendors to provide consolidated
support services for the more than 550 nationwide Checkers®
and Rally’s® restaurant franchisees.
Under the agreement, Abacus
consolidates the support services for Checkers’ franchisees
previously provided by separate vendors. Support systems
include a Customer Care Call Center for Aloha point of sale
software and point of sale data management and back office
systems support. In addition, Abacus will offer franchisees
several alternatives in hardware procurement and support
options previously unavailable.
“Checkers has standardized its
point of sale operations on the Aloha platform,” said Checkers
CFO David Koehler. “Since Abacus is the most successful
reseller and support organization for Aloha in the world, it
was a natural fit. We were delighted to have found a vendor
with such a complete menu of services in our own backyard.”
President and CEO of Abacus
Richard Peterson agreed. “Abacus has been providing total
software, hardware, and support solutions for the restaurant
industry for more than twenty-five years,” he said. “We can
scale services to any level, whether a franchisee is operating
one store or one hundred. We call it one-stop shopping.”
The Customer Care Call Center
will provide mission-critical telephone support, maintaining
restaurant operations from routine trouble calls to emergency
situations. Hardware support options range from traditional
depot maintenance to innovative plans that will allow
franchisees to control their own assets or enjoy totally
managed care. Similarly, Abacus will offer a range of hardware
options, allowing the franchisee’s investment to fit any
store’s budget.
About Abacus Business
Solutions
Abacus Business Solutions is a privately held company
providing total point-of-sale solutions to the hospitality
industry since 1974. The company sells, services and
supports the Aloha software system, as well as a wide
variety of hardware platforms.
Abacus. You can count on us.
|